When you talk to ai, advanced natural language processing (NLP) technologies allow AI to effectively respond to your questions. According to McKinsey latest report of 2023, up to 60% of customer service inquiries can be fielded by AI-powered systems including virtual assistants and chatbots without human-assistance. These AI systems will analyse the text or voice input and by implying context, provide accurate responses based on a huge database of information.
In fact, this can be seen in Google Assistant and Amazon’s Alexa, which both receive millions of requests every day, using machine learning algorithms to seem to learn how to better understand people over time. By 2020, Google announced that its Assistant answered more than 1 billion questions a day, indicating its increasing capacity to make sense of the nuances of real-time conversations. That is because AI always learns from how users interact with it, thereby improving its ability to comprehend rather complex queries.
AI draws from structured and unstructured data too, enabling it to address a variety of questions ranging from basic facts, to complex cases. As an example, in the healthcare industry, IBM`s Watson a good healthcare AI can process billions of health-data to help doctors locate undetected diseases. In JAMA Oncology, AI showcased its ability to tackle even the most complicated and tricky medical questions correctly: Watson for Oncology came up with corresponding treatment recommendations about 93% of the time compared to human expert oncologists.
One is the chatbot from a company called Replika, which offers friendship and emotional support. By studying past conversations, the AI chatbot enhances its responses to generate personalized interactions that can either provide advice or company. According to a survey of users conducted by Replika, 75% felt that they received emotional support from their AI chatbot, revealing the potential for the application of AI in engaging conversations (with meaningful and contextual inputs).
AI has also been helping students learn, with websites like Duolingo using AI to respond to language learners questions. The app has AI that tailor makes the responses as a student progresses, meaning any feedback presented is pertinent to users. According to a study conducted by Duolingo, regular use of the app led to 34% more retention in language in the first three months.
To summarize, AI can answer you and even grow with learning experiences. Whether it is customer service, medical diagnoses, helping learn new languages or recovering from sorrow and loss; AI helps with everything, the more you talk to ai the better answers are and in a clear context.